As opposed to On-site Support, Managed Support is conducted remotely.

Many businesses don't have adequate IT resources or the skill-level to manage their security and VPN solutions properly.

ITA Technical Services can cost-effectively monitor networks and firewalls in a variety of ways:

• Fault & Intrusion Monitoring | Identify security breaches to the network
• Remote Management | Diagnose, isolate and correct problems while online
• Remote Performance Management | Create regular reports about the overall health of customers' networks